kaca Casino & Sportsbook Terms

When you open an account on kaca, you agree to our terms and conditions. These terms outline your rights and responsibilities, how we handle deposits and withdrawals, what happens if disputes arise, and the legal framework under which we operate. We take our obligations seriously and expect the same from our users.

Our kaca terms cover account opening, deposit and withdrawal procedures via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks (mobile banking, local payment, online payment, e-wallet). They describe how bonuses work, how we settle markets on football tournaments like Liga 1, Piala Indonesia, Piala AFF, and Champions League, and what we do if you believe a settlement is incorrect. They also explain your data protection rights and how we handle account security.

This page summarises our key policies. For the complete legal document, review the full terms and conditions document linked in the footer. Access to kaca services is available only where local law permits; users are responsible for verifying that their access and use comply with their own jurisdiction's regulations.

Account opening and our eligibility conditions

To open an account on kaca, you must be at least 18 years old and a resident of a jurisdiction where our services are legal. We do not offer our services in jurisdictions where online wagering is prohibited. You are responsible for verifying that access to kaca complies with your local law.

When you register on kaca, you provide an email address, create a password, and set up a profile. You then complete identity verification by uploading a government-issued ID (passport, national ID card, or driver's licence) and confirming a payment method. We at kaca require this verification under anti-money-laundering regulations and to protect your account from fraud.

Your account is personal and non-transferable. You must not share your login credentials or allow others to use your account. If we detect unauthorized activity or account sharing, we may suspend your account and forfeit any balance. You are liable for all activity that occurs under your credentials.

Deposits, withdrawals, and payment methods on kaca

We at kaca accept deposits from eight payment routes: QRIS (national quick-response code), e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers from mobile banking, local payment, online payment, or e-wallet. Deposits are processed during business hours. Digital-wallet deposits typically complete instantly; bank transfers may take a few hours depending on your bank and the time of day. During Idul Fitri, Idul Adha, or Imlek holidays, processing may be slower due to reduced banking staffing.

Your deposit becomes your balance immediately upon receipt. You may use this balance to place markets on football (Liga 1, Piala Indonesia, Piala AFF, Piala Asia, Champions League), live-dealer games, slots, or esports tournaments.

Withdrawals are initiated by you from your account dashboard. You request a payout amount and specify a destination payment method (which must match your verified identity and registered account method). Our team processes payouts during business hours. Your balance is reduced by the withdrawal amount immediately; the funds arrive in your wallet or bank account within standard processing windows. We reserve the right to verify your withdrawal request before processing to prevent fraud.

Bonus terms on kaca

From time to time, we at kaca offer welcome bonuses or promotional offers to new and existing users. Any bonus comes with terms and conditions — for example, a requirement to place a certain number of markets before the bonus can be withdrawn, or restrictions on which markets are eligible.

We publish bonus terms clearly before you accept a bonus. By accepting, you agree to those specific terms. If you do not understand or accept the terms, you may decline the bonus and keep your deposit intact. Bonuses are not guaranteed, and we may modify, suspend, or cancel promotional offers at any time with notice.

Market settlement and dispute resolution on kaca

We at kaca settle all markets based on official results from the relevant governing body. For football matches on Liga 1 or Champions League, we use the official final scoreline as recorded by the league. For esports tournaments (Mobile Legends, Free Fire, PUBG Mobile), we use the official tournament result. For MotoGP and badminton, we rely on official governing-body records.

Settlement is automatic. Once an event concludes and the official result is recorded, our system calculates winners and losers and credits or debits your account accordingly. If you believe a market has been settled incorrectly, you may file a dispute within a specified window (typically 30 days). We review disputes against the official result and our published market rules. If the dispute is valid, we correct the settlement. If it is not, we decline the dispute and notify you of the reason.

Our market rules are published before you place any market. They specify how edge cases (abandoned matches, disqualifications, injuries) are handled. By placing a market, you accept these rules. We do not accept disputes based on personal interpretation of a rule; only clear factual errors (for example, a settlement that does not match the official result) trigger a correction.

Data protection and privacy on kaca

We at kaca collect personal data (your name, email, identity document, payment method) to verify your account and process deposits and withdrawals. We store this data securely and do not share it with third parties except as required by law or to process your payment (for example, passing your bank details to your bank to complete a transfer).

Your data is protected under encryption and access controls. We undergo regular security audits and comply with industry standards for data protection. You have the right to access, correct, or delete your personal data, subject to legal and operational constraints (for example, we must retain transaction records for a specified period for tax and anti-money-laundering compliance).

For detailed information about how we handle your data, please refer to our privacy policy

Jurisdiction and your responsibility on kaca

kaca operates under the framework of the jurisdictions in which our services are legal. We do not offer access in jurisdictions where online gaming or wagering is prohibited. Users are solely responsible for verifying that their access to kaca and their use of the platform comply with their own local laws and regulations.

If you access kaca from a jurisdiction where it is prohibited, you do so at your own legal risk. We are not liable for any legal consequences you may face. We reserve the right to block access from specific jurisdictions or IP ranges if required by law.

Account suspension and termination on kaca

We at kaca may suspend or terminate your account if you violate these terms, engage in fraudulent activity, attempt unauthorized access, place markets from a prohibited jurisdiction, or violate anti-money-laundering regulations. Suspension is temporary (usually 7–30 days); termination is permanent.

If your account is suspended, you cannot log in or place markets, but your balance remains in your account. Once the suspension is lifted, you regain access. If your account is terminated, we may forfeit your balance if the termination is due to fraud or serious violation. We will notify you of any suspension or termination and the reason, unless we are legally barred from doing so.

Limitation of liability on kaca

We at kaca provide our platform "as is" without warranties of any kind. We do not guarantee uninterrupted access, accurate odds, or specific outcomes. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential losses (for example, lost profits or emotional distress). Our liability for direct losses is limited to the amount of your deposits.

You use kaca at your own risk. We are not responsible for losses you incur due to placing markets, incorrect predictions, market volatility, or technical issues outside our control (for example, internet outages or payment processor failures). If a technical issue on our platform prevents you from placing or cancelling a market, we will investigate and provide appropriate remediation (such as a market void or balance adjustment).

Amendments to our kaca terms

We at kaca may modify these terms and conditions at any time. We will notify you of material changes by email or through a notice on the kaca platform. Your continued use of kaca following the notice constitutes acceptance of the amended terms. If you do not accept the changes, you may request account termination and a refund of any remaining balance.

kaca services are available only where local law permits. For questions about these terms or our policies, contact our support team via in-app chat, email, or the contact form. We respond in English and aim to address your questions within standard business windows during weekdays.